You can upload and delete attachments to a business object and also to get attachments from a business object.

Applies a template to a business object. For example, when creating an incident, you can choose to apply a template which is a frequently occurring incident such as outlook not working, printer not working, or emails bouncing. When the template is applied, most of the fields are auto-filled as per the template.

Use this operation to search for business objects and related business objects.

Use this operation to create, update, get, delete, and filter business objects.

Use this operation to perform quick actions for business objects such as close, clone, and resolve an incident, or a problem.

Use this operation to link multiple business objects, get related business objects, or delete related business objects that are linked to a particular business object. For example, you can link a journal to an incident, delete a journal in an incident or get the list of journals present in an incident.

Use this operation to fetch details such as the list of fields, relationships, fields of related business objects, saved search names, template names and quick action names for a business object. Reading the Metadata In the response returned after executing the Metadata API, details are grouped under different OData elements, such as the NavigationProperty element contains the Relationship details, Actions element contains either template or quick action details. Reading the Metadata In the ...